CMS has released the second round of public reporting on all Medicare-certified hospice providers along with the first release of national averages for CAHPS® Hospice (see below). Individual agency data for CAHPS® Hospice will be published in the first quarter 2018.
The reporting period for this release of Hospice Compare includes the calendar year of 2016. National averages for all measures showed a slight increase from the previous reporting period. The national CAHPS® Hospice data collection period is April 2015 to March 2016.
Hospice Compare reported results are in compliance with the first of two reporting requirements from CMS in order for hospice providers to avoid the 2% payment penalty. There are no exemptions for this requirement. All Medicare-certified hospice providers must report HIS data regardless of their size or average daily census. CMS will also publish quality star ratings for hospices in the future.
National Averages for CAHPS® Hospice Survey Measures
|Hospice Team Communication||80%|
|Getting Timely Care||78%|
|Treating Family Member with Respect||90%|
|Getting Emotional and Religious Support||89%|
|Getting Help for Symptoms||75%|
|Getting Hsopice Care Training||72%|
|Rating of Hospice||80%|
|Willingness to Recommend||85%|
Source: National CAHPS Hospice Survey data. Data.Medicare.gov
Hospice CAHPS scores are now more important than ever! If you’d like to learn more about Fazzi’s Hospice CAHPS service, please contact us today or call 800-379-0361.