Bob is the founder of Fazzi Associates, one of the oldest and largest home care and hospice consulting, training, outsourcing, benchmarking and research firms. Bob is a nationally recognized speaker, author, futurist and change expert. He is widely published in trade journals and the author of a number of books including Management Plus™, published by McGraw Hill and named a main selection on Fortune Magazine’s Book of the Month Club. He has been Director or Co-Director of many of Fazzi’s national studies including serving as lead researcher for Fazzi’s four best practice National State of the Home Care and Hospice Industry studies. He has provided organizational, planning and change services to home care agencies, hospices, associations and a broad range community based health care systems for over forty years. Most of all, Bob is zealous about making a real difference in health care by strengthening the quality, value and impact of home care, hospice and community based services.