Webinar Recording: Hospice SIA and Best Practices for Quality End of Life Care

CMS created the Service Intensity Add-on (SIA) in recognition of patients and families needing more intensive care and services during the last seven days of life, and that hospices must be reimbursed for these very important services. However, two years after the 2016 Hospice Payment Rule instituted the SIA, it is clear that many hospice organizations have not optimized it.

Catherine Dehlin, Fazzi’s Director of Hospice Services provides a more complete understanding of the benefit and best practice strategies to help ensure patients and families receive high quality end of life care. You’ll receive specific and actionable recommendations in these areas:

  • Direct care
  • Scheduling and staffing
  • Escalation of services
  • Care planning
  • Interdisciplinary team communication
  • QAPI

Download the handouts

Please fill out the information to view the webinar.

If you have any questions, please contact us!

PDGM Impact Analysis Now Available

We’re pleased to introduce Fazzi’s PDGM Impact Report that gives you a comprehensive analysis of the projected impact of the Patient-Driven Groupings Model (PDGM) on your agency. You’ll get the detail you need to understand what’s driving the projected change in your reimbursement and to create your PDGM Readiness plan.

Fazzi’s PDGM Impact Report provides detailed illustrations of your data – comparing the current Home Health Prospective Payment System (HHPPS) and the proposed PDGM model – with the following data points:

  • Total and average payment per episode with state and national benchmarks.
  • Number of episodes and 30-day periods with state and national benchmarks.
  • Percentage of LUPA episodes with state and national benchmarks.
  • Top primary diagnoses.
  • Top primary diagnoses not fitting into a PDGM clinical group.
  • Distribution of payments.
  • Impact by:
    • Admission source
    • Episode timing
    • Clinical group
    • Clinical group and functional level combined
    • Comorbidity
    • Location
    • HIPPS code

And! You’ll have the opportunity to speak with a Fazzi expert about your data. You can purchase a report for each of your CCNs (CMS Provider ID).

The pricing is as follows:

Quantity  Price/CCN Your Cost 
 1  $599  $599
 2  $350  $700
 3  $266  $798
 4  $225  $900
 5  $200  $1,000

To purchase reports for up to five CCNs, click here. If you would like reports for more than five CCNs, click here to speak with our Sales Department.

OASIS-D Updates Webinar: Includes Free Bonus OASIS-D Crosswalk Tipsheet

Webinar: Tuesday, January 29 at 2:00 PM EST

OASIS-D is upon us and it’s already clear from our reviews that many of the new GG-Items are challenging clinicians. We are seeing a high number of errors that could impact future risk adjustment calculation and agency compliance with process measure data.

CMS has recently released Q&A that provides clarification related to errors that were not corrected in the final OASIS-D Guidance Manual. This new information provides much needed guidance to help agencies better understand how to correctly respond to the OASIS Items.

Join Anita Werner as she explains the new guidance and helps agencies determine how to work through areas where guidance isn’t clear. This critical 1.25 hour is a must for anyone completing the OASIS-D assessment.


  • COQS Certificants and full Fazzi Learning Center/OASIS Package Clients: FREE (Fazzi will distribute a link to you in a separate email).
  • All other agencies: $199 per site (includes live registration and online webinar recording). Click here to register.

For more information on becoming a Fazzi Learning Center client contact us at info@fazzi.com.

Registration Now Open for February’s COQS Online Preparation Course and Exam

COQSIt’s here! Registration is Now Open for the Certified OASIS-D Quality Specialist (COQS) Online Preparation Course and Exam

The 8-week online course begins February 25 – Register early to save!

Certifying OASIS proficiency is even more critical now that we have OASIS-D and with PDGM less than a year away! Developed by industry leading OASIS experts, the extremely popular COQS complete program includes:

  • A comprehensive, effective, engaging, convenient and affordable 8-week online preparation course and practice exam.
  • A 100-question proctored certification exam (or 80-question recertification exam) which can be taken online from the convenience of home or office. Certification demonstrates to employers and colleagues that an individual possesses the ability to accurately interpret assessment data and complete the CMS OASIS Item set in a compliant fashion.
  • A printed copy of Fazzi’s OASIS-D Field Guide to Data Collection – hot off of the press.

Why is the COQS so Valuable?

  • Clinicians and other OASIS experts can obtain OASIS certification completely online with our online certification course and examination.
  • COQS certificants receive free annual competency testing, frequent webinars and “Ask Anita” sessions.
  • The COQS course and exam are unique in our industry to include concepts from The OASIS Walk® in certification, teaching and testing clinicians on the use of OASIS as an effective care planning tool in the home.
  • Clinicians with other OASIS certifications may take the COQS recertification exam at a discounted price.
  • Led by OASIS expert, instructor, enthusiast, devotee, coach and mentor, Anita Werner, the quality of the course instruction and materials is outstanding.

Certified OASIS Quality Specialist Bundle: includes online preparation course, online exam and OASIS-D Field Guide – $499 per seat through February 14th (Regular Price $549)

If enrolling 10 or more clinicians, contact us for bulk pricing.

Register Now

OASIS-D Testing to Assess Your Readiness

Test Your Clinicians and Get the Data You Need to Achieve OASIS-D Proficiency

For only $25 per tester, you’ll learn which clinicians still need more OASIS-D training and in what areas.

Fazzi’s 55-question (1.5 hour) OASIS-D Proficiency Exam assesses each clinician’s – and your agency’s – readiness for OASIS-D. This comprehensive exam covers all the changes made to the OASIS assessment, including the new GG and JJ items.

Results to date show that clinicians are having a difficult time selecting the correct codes particularly in instances where an activity in GG0170 cannot be assessed at SOC/ROC.

Get the necessary data to plan the additional training that will be needed for OASIS-D proficiency! With our comprehensive customized reporting, you’ll receive:

  • Score by quality, financial, and STAR rating impact.
  • Score by OASIS category to assist in determining your future training needs.
  • Benchmarking to determine how your agency compares to the other 10,000 testers in our database.

In addition, we’ll be releasing a national webinar for all testing participants outlining the biggest OASIS-D challenges and best practice strategies for overcoming them.

The OASIS-D testing period runs through January 31, 2019 and is $25 per tester. It is strongly recommended that you test all your clinicians for a thorough analysis of your agency’s overall readiness.

Register Now

Fazzi Announces 2018 Patient Satisfaction Award of Distinction Recipients

We’re pleased to announce and acknowledge the home health and hospice agencies that have received Fazzi’s 2018 Patient and Family Satisfaction Award of Distinction. 

The HHCAHPS and Hospice CAHPS Top 25 award is presented annually to organizations that subscribe to Fazzi’s Patient and Family Satisfaction Services and have demonstrated superior performance in overall satisfaction results.

These national best practice agencies are proven leaders and have placed in the top 25% of Fazzi’s patient and family satisfaction national database based on a comparative analysis of overall satisfaction. They are proven leaders that have excelled in one of the most important measures of an agency’s quality program – patient and family satisfaction. We are incredibly proud of these agencies’ significant accomplishments and pleased to be their partner in one of the most important quality initiatives.

view the 2018 HHCAHPS recipients

view the 2018 Hospice CAHPS recipients

If you would like information about our Home Health and Hospice CAHPS services, please contact us at info@fazzi.com or 800-379-0361.

Register Now for the January PDGM Readiness Webinar

Complimentary Webinar: PDGM Readiness – What About Therapy?
Tuesday, January 8, 2019, 1:00-2:00 PM EST.

One of the biggest questions about the Patient-Driven Groupings Model (PDGM) on everyone’s mind iswhat about therapy?” While the new model eliminates the therapy thresholds for payment, PDGM case mix includes mechanisms to include all disciplines.

In our next complimentary PDGM Readiness webinar, Gina Mazza and Kerry Termine will explain how therapy will be reimbursed in the PDGM case mix structure — and they will provide best practices for providing high quality patient-centered therapy services under this payment model.

Join us for this installment in our ongoing PDGM Readiness webinar series on January 8 at 1:00 p.m. EST.

Please complete the form to register.

Pre-Order your OASIS-D Field Guide

OASIS-D Field GuidePre-order Fazzi’s tremendously popular OASIS Field Guide, updated for OASIS-D, and get $10 off until December 31st! 

Our Field Guide for OASIS-D Data Collection is perfect for assisting clinicians with OASIS-D guidance while completing the OASIS assessment in the field.

Designed and compiled by our OASIS experts, Fazzi’s OASIS Field Guide includes:

  • OASIS Guidance
  • CMS OASIS Quarterly Q+As
  • Fazzi’s OASIS WALK® Toolkit
  • OASIS assessment reference sheet
  • Conditions of Participation

Our OASIS Field Guide is regularly $55. Order by December 31st and get it for $45. It will automatically be shipped to you hot off the press in February!

Pre-Order Now

Webinar Recording Now Available: PDGM Readiness

CMS has issued the Final FY 2019 Home Health Payment Rule, and our industry’s journey to the new Patient-Driven Groupings Model (PDGM) has officially begun.

Two significant changes in PDGM from the proposed rule are:

  • The implementation date is set for “on or after” as opposed to “on” January 1, 2020.
  • CMS has increased the number of primary diagnosis clinical groupings to 12 (from six) by splitting Medication Management Teaching and Assessment (MMTA) into subgroups. This change has doubled the number of HHRGs to 432.

Presenter Gina Mazza discusses PDGM, key changes from the proposed rule and insights on what leaders should do next.

Download the handouts

Please fill out the information to view the webinar.

If you have any questions, please contact us!

Webinar: Succeeding With the New CoPs

Best Practice Tips for CoP Success with our Panel of Experts!

Webinar: October 24, 2018, 1:00 – 2:00PM ET

The 2018 Home Health CoP Final Interpretive Guidelines are finally here. While many of the draft guidelines remain the same, agencies are still left with questions. What are best practices for developing a plan of care? What are the best care coordination tactics? Is my emergency preparedness plan survey ready?

Join us for a 60-minute webinar where we’ll not only discuss the CoP final guidelines, but will also answer some of your most pressing questions. This session will be presented by Fazzi experts along with a panel of industry leaders who will provide real insights on how they’ve implemented the new CoPs successfully within their organizations.

Designed for clinical managers, directors and clinicians, this is not another overview of the new rules. We will address all of your questions with how-to responses!

$199 per site includes both the live webinar and the webinar recording.

Register Now

Expert Panelists

Freda Bennett, 
Quality Manager,
Maury Regional Home Services

Rosemary Edmonds, BSN, RN
Maury Regional Home Services

Incy S. Muir, RN, MPA, NEA-BC
Lead Nurse Planner
Fazzi Associates

Gina Mazza, BSN, RN, CPHQ
Senior Vice President Regulations and Compliance
Fazzi Associates

Cindy Campbell, RN, BSN, CHHCM, CHCM
Director of Operational Consulting
Fazzi Associates