Online Training: All About OASIS – Get Ready for 2020

Online Training: December 11, 1:00-2:00 PM EST

OASIS D-1, PDGM and updated OASIS Q&As with major GG item guidance revisions are converging. With so many changes it’s no wonder agencies struggle to stay up to date.

Fazzi audits and OASIS testing show us clinicians continue to struggle with the eight OASIS D-1 PDGM functional items. Under PDGM, making an error on just one response could be the difference between a low, medium, or high functional impairment and appropriate reimbursement. Auditors are ready to monitor OASIS responses, and supportive documentation for functional responses means payments are defensible.

Additionally, completing an Other Follow-Up OASIS has been a Conditions of Participation requirement for years, yet most clinicians surveyed report they have not completed an Other Follow-Up OASIS in the past six months. We’ll discuss the importance of this OASIS to maintain compliance and ensure proper payment in the second 30-day payment period.

Join us for the All About OASIS training on December 11th from 1:00 – 2:00 pm EST where we will cover everything your staff needs to know to be prepared for the transition to OASIS D-1 and have a successful start to PDGM.

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Fazzi Announces 2019 Patient Satisfaction Award of Distinction Recipients

We’re pleased to announce and acknowledge the home health and hospice agencies that have received Fazzi’s 2019 Patient and Family Satisfaction Award of Distinction. 

The HHCAHPS and Hospice CAHPS Top 25 award is presented annually to organizations that subscribe to Fazzi’s Patient and Family Satisfaction Services and have demonstrated superior performance in overall satisfaction results.

These national best practice agencies are proven leaders and have placed in the top 25% of Fazzi’s patient and family satisfaction national database based on a comparative analysis of overall satisfaction. They are proven leaders that have excelled in one of the most important measures of an agency’s quality program – patient and family satisfaction. We are incredibly proud of these agencies’ significant accomplishments and pleased to be their partner in one of the most important quality initiatives.

VIEW THE 2019 HHCAHPS RECIPIENTS

VIEW THE 2019 HOSPICE CAHPS RECIPIENTS

Contact us today to learn more about Fazzi’s Home Health and Hospice CAHPS services.

PDGM Record Audits

Your records provide a wealth of information. Fazzi’s expert auditors will conduct the following reviews of your records to uncover areas needing attention for success under PDGM.

  • Coding and OASIS Audit: The PDGM case mix relies on accurate primary and secondary codes and an accurate assessment of OASIS functional Items. Fazzi will conduct a side by side audit of your ICD-10 codes and key OASIS Items to assess accuracy and uncover areas where clinician education is needed. We’ll provide insight on codes that will not be accepted under PDGM and on OASIS Items that impact patient outcomes and the functional assessment portion of the PDGM HHRG calculation.
  • Plan of Care Compliance Audit: It’s important to remember that while PDGM changes payment calculation, it does not change the Conditions of Participation or other regulations. Excellent documentation will be essential as increased scrutiny will continue under PDGM. Fazzi’s full compliance audit will provide you insight on the level of excellence with overall documentation including evidence of eligibility, case coordination for PDGM clinical groups and, adherence to supplemental orders.
  • LUPA Audit: PDGM will create additional complexity in managing LUPAs with different thresholds for each clinical grouping. Preparation begins with an analysis of your current practices. Fazzi’s LUPA audit will help you determine whether LUPAs tend to be appropriate or not and – why. Fazzi auditors will review an entire episode to provide you information on gaps and successes with LUPAs that will help you prepare for the new range of LUPA thresholds in PDGM.

The minimum sample size for each audit is 20 records.

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Maximize Accurate Reimbursement and Control Risk under PDGM

As the leading outsourced coding firm in Home Health, Fazzi has a proven track record of accurate and timely coding and record review services that provide valuable feedback to clinical teams.

Under PDGM our new coding service, Payment Period Coding Review, will utilize the overlap of the end of each quality episode with each payment period transition at day 60, 120, 180, etc.. to review the REC OASIS for appropriate coding. These OASIS timepoints can then be used as a source of accurate coding for the coinciding claims at the payment period transitions.

If you are concerned about how your agency will handle coding updates at payment period transitions on day 30, 90, 150, etc., Fazzi can help. The Fazzi Coding team will review patient record coding at each payment period unassociated with an OASIS timepoint. Utilize this service to ensure claims are accurate to the patient’s presentation at each 30-day interval.

Fazzi’s Payment Period Coding Review will:

  • Maximize opportunity for accurate payment across all payment periods
  • Control risk
  • Alleviate workforce burden

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Case Management Certification Course Begins October 14

case management credentials
You’ve been asking for it and now it’s finally here! The next preparation course for our industry’s only case management certifications, the Certified Home Health Case Manager (CHHCM) and the Certified Hospice Case Manager (CHCM), begins October 14.

Why are these credentials so valuable:

The upcoming Patient Driven Groupings Model (PDGM) payment reform and increased scrutiny of hospice require new levels of expertise. Today, case managers must master goal directed, patient centered care planning; clinical best practices; interdisciplinary team management; time management; documentation and more – all while putting the patient first and, yes, loving the job!

About the CHHCM and CHCM:

  • These credentials can be achieved by taking the CHHCM and/or CHCM examination online through the Fazzi Learning Center.
  • An eight-week online preparation course for these examinations begins October 14.
  • With the bundle package, participants may choose the Home Health Track or the Hospice Track or they may do both. They may also choose to take the CHHCM exam or the CHCM exam or pay a small upgrade fee to do both.
  • Certificate holders get a wealth of free resources. You’ll enter a collaborative community of case management professionals and receive ongoing complimentary best practice webinars and other resources.
  • Participants will be inspired by course instructor Cindy Campbell’s expertise, energy and zeal for case management

Have more questions about the Case Management certification? View our on-demand webinar or our comprehensive FAQs. Contact us at training@fazzi.com or (844)993-2994.

Register Now

Registration Now Open for the August COQS Online Preparation Course and Exam

COQSCertified OASIS Quality Specialist (COQS) Online Preparation Course and Exam – with PDGM and D1 Preparation

The 8-week online course begins August 12- Register early to save!

Certifying OASIS proficiency is even more critical now that we have OASIS-D1 and with PDGM less than a year away! Developed by industry leading OASIS experts, the extremely popular COQS complete program includes:

  • A comprehensive, effective, engaging, convenient and affordable 8-week online preparation course and practice exam.
  • A 100-question proctored certification exam (or 80-question recertification exam) which can be taken online from the convenience of home or office. Certification demonstrates to employers and colleagues that an individual possesses the ability to accurately interpret assessment data and complete the CMS OASIS Item set in a compliant fashion.
  • A printed copy of Fazzi’s OASIS-D Field Guide to Data Collection.
  • Focused information for PDGM and OASIS-D1 Readiness.

Why is the COQS so Valuable?

  • Clinicians and other OASIS experts can obtain OASIS certification completely online with our online certification course and examination.
  • COQS certificants receive free annual competency testing, frequent webinars and “Ask Anita” sessions.
  • The COQS course and exam are unique in our industry to include concepts from The OASIS Walk® in certification, teaching and testing clinicians on the use of OASIS as an effective care planning tool in the home.
  • Clinicians with other OASIS certifications may take the COQS recertification exam at a discounted price.
  • Led by OASIS expert, instructor, enthusiast, devotee, coach and mentor, Anita Werner, the quality of the course instruction and materials is outstanding.

Certified OASIS Quality Specialist Bundle: Includes online preparation course, online exam and OASIS-D Field Guide – $449 per seat through August 6th (Regular Price $549)

If enrolling 10 or more clinicians, contact us for bulk pricing.

Register Now

Informational Webinar: Why is the BCHH-C Credential so Important and Valuable?

Find out the answer to this question and more in our free 30-minute webinar session.
Thursday, Jun 27, 2019 1:00 PM – 1:30 PM EDT

We recently announced our new offering of the 8-week online Board Certified Home Health Coder (BCHH-C) certification program and the reception has been fantastic. Many of you have already signed up for the program and others have sent us some great questions, including:

  • Why is the BCHH-C Coding credential so important and valuable?
  • How does the 8-week training program work?
  • Who qualifies to take the program?
  • How does this certification differ from other similar programs?
  • How will this course prepare me or PDGM?

Find out the answers to these question and more in a complimentary 30-minute webinar on June 27th from 1:00-1:30PM EDT.

Register Now

Why is the BCHH-C so Valuable?

  • Coders can obtain BCHH-C coding certification completely online with our online certification course and examination.
  • BCHH-C certificants receive free annual competency testing, frequent coding udpates webinars and “Ask The Expert” sessions.
  • The BCHH-C course and exam are unique in our industry to include not just ICD-10-CM concepts but also test and train in those areas of OASIS (25%) required to become an expert coder.  In fact, some employers require no additional OASIS certification when holding the BCHH-C credential.
  • Coders with other coding certifications may take the 75-question BCHH-C recertification exam.
  • Led by a team of coding experts, the quality of the course instruction and materials is outstanding.

Need to start from the beginning? Purchase Fazzi’s Total Coding Bundle

For coders not familiar with the ICD-10-CM code set we recommend purchasing our Total Coder Bundle. In addition to the certification program, you’ll receive access to our 20+ hour complete ICD-10 training program. This is a self-paced course that covers the conventions and general coding guidelines, a review of how to use the coding manual, and a chapter-by-chapter review of the ICD-10-CM code set.

For Coders already familiar with ICD-10: 8-week targeted certification course, BCHH-C exam, OASIS-D Field Guide. Early bird pricing $449 (Reg $549) ends July 3.

Purchase BCHH-C Certification Bundle

For Coders new to ICD-10: 20 hour ICD-10 complete program, 8-week targeted certification course, BCHH-C exam, OASIS-D Field Guide. Early bird pricing $749 (Reg $849) ends July 3.

Purchase the Total Coder Bundle

Become a Board Certified Home Health Coder With Fazzi’s New Coding Certification Program

The 8-week online course begins July 8th – Register early to save!

PDGM is just around the corner. Now, more than ever, certifying your home health coding proficiency is critical to achieving PDGM success! Join the thousands of coders who have already become BCHH-C certified with our new 8-week online training program. Developed by industry leading coding experts, the BCHH-C online certification bundle includes:

  • A comprehensive, effective, engaging, convenient and affordable 8-week online highly targeted preparation course and practice exam to prepare participants for the coding certification exam. Our BCHH-C preparation course also includes a PDGM module to prepare coders for January 1st.
  • A 100-question proctored certification exam (or 75-question recertification exam) which can be taken online from the convenience of home or office.
  • Fazzi’s popular OASIS-D Field Guide to Data Collection with CMS Chapter 3 guidance, Q&As and Fazzi best practice guidance.

Note: Participants need a current ICD-10-CM Coding Manual to participate in the course.

Why is the BCHH-C so Valuable?

  • Coders can obtain BCHH-C coding certification completely online with our online certification course and examination.
  • BCHH-C certificants receive free annual competency testing, frequent coding udpates webinars and “Ask The Expert” sessions.
  • The BCHH-C course and exam are unique in our industry to include not just ICD-10-CM concepts but also test and train in those areas of OASIS (25%) required to become an expert coder.  In fact, some employers require no additional OASIS certification when holding the BCHH-C credential.
  • Coders with other coding certifications may take the 75-question BCHH-C recertification exam.
  • Led by a team of coding experts, the quality of the course instruction and materials is outstanding.

Need to start from the beginning? Purchase Fazzi’s Total Coding Bundle

For coders not familiar with the ICD-10-CM code set we recommend purchasing our Total Coder Bundle. In addition to the certification program, you’ll receive access to our 20+ hour complete ICD-10 training program. This is a self-paced course that covers the conventions and general coding guidelines, a review of how to use the coding manual, and a chapter-by-chapter review of the ICD-10-CM code set.

For Coders already familiar with ICD-10: 8-week targeted certification course, BCHH-C exam, OASIS-D Field Guide. Early bird pricing $449 (Reg $549) ends July 3.

Purchase BCHH-C Certification Bundle

For Coders new to ICD-10: 20 hour ICD-10 complete program, 8-week targeted certification course, BCHH-C exam, OASIS-D Field Guide. Early bird pricing $749 (Reg $849) ends July 3.

Purchase the Total Coder Bundle

PDGM-Ready Coding Services

How Do Fazzi’s Outsourced Coding Services Help You with PDGM?

We’ve been getting a lot of questions about how our Outsourced Coding Services help agencies with PDGM so we decided to share this information with all of you. Here goes:

  • Alerts! We’ve instituted a questionable encounter alert system into our standard coding process. That means that when an agency’s documentation and coding guidance call for a primary diagnosis code that does not fit into a PDGM clinical grouping, we will alert the agency prior to RAP. That way the agency can do some intervention with the referral source/intake/clinician to see if the documentation or plan of care need to be adjusted.
  • Reports! We’re providing our clients with primary diagnosis trend reporting for insight and training purposes. (New clients can receive these reports as soon as volume thresholds are met.)
  • Accuracy! We have a long standing proven track record of accuracy. In fact, while CMS is projecting that approximately 15% of episodes will not fit into a clinical grouping, our data shows percentages for current clients to be 7%, on average. We attribute this to the skill of our coders in finding the accurate and specific diagnosis in our clients’ documentation and also the close communication between our coders and our clients when clarification is needed.
  • Advice! Our coding services include consultation, and we are encouraging agencies to:
    • Work with their referral source and clinical teams to make sure the more specific condition to the symptom code is included on the referral. One example is a patient with osteoarthritis in their legs who is presenting with a gait abnormality. Instead of coding the gait abnormality, the agency should consider coding the osteoarthritis as it is the source of the gait abnormality.
    • Work with clinical teams to make sure that when their treatment is directed at a symptom they are documenting the original source of that symptom.
  • Reduced or Eliminated Costs of Recruiting, Training and Managing Staff: Efficiency and cost control will become even more important under PDGM. (We’ll take care of your back office while you take care of your patients.)

Want to learn more about how Fazzi’s Outsourced Coding can help you with PDGM? Contact us today!

Increase Cash Flow and Get Real Time A/R Reporting

Claim management Services Produce Dramatic Results and Give You 24/7 Transparency to Your A/R Data

When you partner with us for Outsourced Billing, you of course receive timely, accurate and compliant claim submission and cash posting services. But what you might not know is that you also receive:

  • Robust claims management and follow up services.
  • 24/7 access to reports that show you the real time status of every claim.
  • Up to the minute information about A/R and cash flow.
  • Insights into the reasons for denials and ADRs.

This translates to:

  • Improved cash flow.
  • Reduced A/R.
  • Reduced write offs.
  • A clear and up to date picture of dollars coming in the door and dollars in A/R.
  • The information you need to address upstream process and training issues to further improve reimbursement.
  • Reduce or eliminate the cost of recruiting, training and managing staff.

Many of our clients are seeing up to 35% increases in cash flow from denied claims.

We don’t think you’ll find this anywhere else. That’s because we’ve built our own proprietary Outsourced Billing platform that works seamlessly with your EMR and Clearinghouse to drive billing cycle efficiencies and give you complete transparency into your data.

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