Welcome to our white papers! Leading trends, insights, and benchmarks for the home health and hospice industry.
The Top Three Home Health Operational Pitfalls
For successful agencies, growth is inevitable. However, to ensure continued success, that growth must be effectively managed. Unfortunately, increased demands combined with multiple workarounds often lead to major operational problems, and inevitably a reduction in success.
Through operational reviews of hundreds of agencies across the country, Fazzi has identified the three most common operational pitfalls that agencies experience during times of growth, as well as solutions for correcting them.
Five Strategies for Improving Therapy Documentation
For home health agencies, documentation can pose significant challenges to success. Not only is it a key driver in Medicare and Medicaid reimbursement, but it is pivotal to providing good patient care. In a recent review of over 1,500 records, Fazzi found that 80% could not support the total number of visits as being medically necessary to the patient. This amounted to a total of over 1.8 million dollars at risk.
Through a special therapy documentation improvement project (Fazzi STARS), Fazzi has identified the five steps for improving therapy documentation in home health. To learn more, download our white paper.
Key Drivers for Improving HHCAHPS Results
Since HHCAHPS has gone into effect, agency leaders and staff continue to seek ways to differentiate their service and improve their publicly reported HHCAHPS measures posted on Home Health Compare (HHC). But with over 30 questions on the standardized HHCAHPS survey, it is hard to know where to start
With over 1,000 HHCAHPS clients, Fazzi has reviewed over 1 million survey responses. The result? We have identified seven survey questions that show a direct correlation to scoring of the HHC global measures. Agencies can improve these HHC measures by targeting their improvement activities on these seven questions.