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Research
and Study Findings
Insights generated from our national
best practice and benchmark studies.
For systems and organizations to effectively
plan for their future or address systemic issues,
it is critical that they have clear, accurate information
on the trends and forces impacting on them - now and
in the future. They may also need information on the
most effective models and best practices in their
field or in related fields. Fazzi Associates provides
a range of organization, community, and industry studies
that provide data and insights needed to make the
best decisions possible.
Studies
Articles
All our studies and articles are in
Adobe Acrobat PDF format. If you do not have
Acrobat Reader, please download the free Reader by
clicking the Adobe link.
Studies
Delta
OASIS-C Best Practices Project
Sponsored by Delta Health Technologies, National Association
for Home Care & Hospice, and Fazzi Associates, Inc
• January 2010
More than 80 changes took effect with OASIS-C on January
1, 2010 – the biggest revision in the history
of OASIS. This project brought together some of home
care’s top clinicians from all 50 states in
a national effort to support and improve the accuracy
of our clinicians in using the OASIS-C data set. For
the full report, click
here.
Philips
National Chronic Disease Expert Design Project
Sponsored by Philips Telehealth Solutions, National
Association for Home Care & Hospice, and Fazzi Associates,
Inc
• March 2009
this project brought together a national panel of
medical experts in chronic disease and leaders in
home health care, with the objective to develop telehealth
clinical protocols and best practices in care for
the four leading chronic conditions. For the full
report, click
here.
National
Best Practice Improvement Study
Fazzi Associates, Inc. • March 2008
The goal of the study is measurable financial and
quality improvement for home health agencies. For
study particulars and participation requirements,
click
here.
Philips National Study on the Future of Technology
and Telehealth in Home Care
Sponsors: Philips Consumer Healthcare Solutions, National Association for Home Care & Hospice, and Fazzi Associates, Inc. •
March 2008
The National Study of the Future of Technology and Telehealth in Home Care has been designed to generate industry-wide insights into the use of technology and telehealth by the full range of home care agencies. The goal is to provide home care leaders with the first real objective assessment of what is happening in terms of adoption, successes, and challenges of major types of technology now being used in the home care field. The study is designed to generate research based insights that enable easier, more educated decisions for home care leaders on the use of technologies – such as telehealth – in the delivery of services.
National
Quality Improvement Hospitalization Reduction Study
Sponsors: Briggs Corporation, Fazzi Associates, Inc.,
and National Association for Home Care and Hospice
• January 2006
The goal of the Briggs® National Quality Improvement/Hospitalization
Reduction Study was to identify the best strategies
and best practices being used by nation’s top
agencies for improving quality and reducing unplanned
hospitalizations. The study focused on the top 10%
of agencies, those with hospitalization rates of 19%
or lower. The national average has been fixated on
28% since the inception of CMS’s publicly reported
Home Health Compare.
National
OASIS Integrity Project... Ensuring Accuracy of OASIS
Assessments
Sponsors: 3M Company, Fazzi Associates, Inc., and
National Association for Home Care and Hospice •
2003
The National OASIS Integrity Project, an effort to
develop clinician-friendly (simple and short) guidelines
for ensuring accurate OASIS assessments, was developed
through a three-way partnering between the National
Association for Home Care, the 3M Company and Fazzi
Associates.
The
National Home Care Re-Engineering Study
Sponsors: Fazzi Associates, Inc., PricewaterhouseCoopers,
and National Association for Home Care • April
1999
Medicare's Interim Payment System (IPS), managed care,
and future Prospective Payment System (PPS) have one
common implication for most home health providers:
fewer visits per patient. Recognizing this reality,
Fazzi Associates, PricewaterhouseCoopers, and the
National Association for Home Care (NAHC) collaborated
on a national study that examined the practices of
home health agencies whose utilization trends represented
the future of home care.
Collaborating
to Compete: A National Study of Horizontal Networks
By Robert V. Agoglia and Robert A. Fazzi • November
1996
Horizontal networks offer providers challenges as
well as options. To help providers explore the idea
of joining a network, a national study presents the
experiences of successful and unsuccessful home care
networks.
Articles
The
Same, But Different: Three Insider's Views of Hospital-based,
Hospital Affiliated, and Freestanding Agencies
February 2010
The
Number One Management Problem in Home Care
August 2009
Five
Good Reasons Why CMS’s New CAHPS® Patient
Satisfaction Survey Is Good for Agencies and Good
for Patients
April 2009
Controlling
the Future: The Philips National Chronic Disease Project
January 2009
Is
Clinical Productivity Really the Answer to Profitability?
December 2008
Home
Care and Chronic Disease: The Untold Story
October 2008
Home Care's Single Most Important Management Tool
September 2008
The Magic of Employee Satisfaction Surveys
August 2008
What Are You Really Buying?
July 2008
Five
Pillars of Exceptional Agencies
April 2008
Wow!
What's Happening With Patient Satisfaction?
March 2008
The
Importance of Best Practices
March 2006
Briggs'
Study Targets Best Practices for Improving Quality
and Reducing Unplanned Hospitalizations
Winter 2006
OASIS
Audits: The Perfect Quality Improvement Strategy
Winter 2006
Quality:
Could a Focus on Quality Actually Improve Your Profitability?
Winter 2006
From
Data to Benchmarking to Best Practices: How Successful
Agencies Get Better Financial and Quality Results
2005
Improving
OASIS Accuracy: A National Effort
October 2003
The Effect
of the New Prospective Payment System on Medicare
Beneficiaries Receiving Home Health Care
September 2000
Impact of PPS regulations on the health outcomes of
Medicare recipients who use home health agency services.
When Worldviews
Collide: Home Health Care Case-Mix and Research on
Patient Outcomes Reveal Different World Views of Health
Care
September 2000
How the worldviews of fiscal management and patient
outcome when merged may result in unexpected outcomes.
PPS... and the
J Curve of Change
September 2000
Understanding this simple principle make make some
of the change challenges you face a little easier
to understand... and hopefully a littler easier to
deal with.
Balancing
Books and Balancing Values: the Hidden Threat of PPS
July 2000
Losing sight of the real vision and values of home
care is a threat that becomes more real as agency
leaders try to redefine their agencies to be PPS ready.
Silo Management:
It Doesn't Work!
October 1999
The
Future of Home Care: A New Millennium....A New Home
Care
July 1999
Changes in home care. Agencies need to assess what
they are doing and build into their missions services
that take into account these changes.
Mergers, Affiliations
and Networks: The Biggest Challenge
March 1999
Cultural integration: the missing link in mergers,
affiliations and networks.
The Secret
Door to Your Agency
August 1998
Your agency's first impression through the communication
door; the telephone.
Predicting
the Future
June 1998
The importance of planning your agency's future.
Supervision:
What You Do Is What You Get
May 1998
Be a better, more effective supervisor.
From
the Consumer's Perspective…..What Really Matters
March 1998
Measuring quality of home care from the patient's
perspective.
Do It Now!
January 1998
IPS and the per beneficiary limit - cutting costs
now.
The
Importance of Celebration
December 1997
As we enter the new era of the Medicare Interim Payment
System (IPS), many home care administrators are now
saying, "What's to celebrate?"
Customer
Service Excellence: Do or Die
October 1997
Customer service programs may be the single most important
factor in differentiating between agencies that struggle
and agencies that survive.
Five
Traits of the Ideal Leader
September 1997
Lowering
Cost: Another Look
August 1997
Being a cost competitive home care leader.
Lessons
from Change Research... And Dentistry
July 1997
The driving forces of home care are a new set of realities,
and we need to deal with these realities and make
the necessary changes.
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