Home Health CAHPS
The Home Health Care CAHPS Survey (HHCAHPS®) is part of a family of CAHPS surveys that ask patients to report on and rate their experiences with health care. The HHCAHPS Survey was designed to measure and assess the experiences of people receiving home health care with the following three goals in mind:
- To produce comparable data on patient satisfaction;
- To create incentives for agencies to improve their quality of care through public reporting of survey results; and
- To hold health care providers accountable by informing the public about the providers’ quality of care.
Fazzi is approved by CMS for administering surveys in all three modes: mail, phone, and mixed mode.
The CAHPS Survey, English
The CAHPS Survey, Spanish
The CAHPS Survey, Chinese
The CAHPS Survey, Russian
The CAHPS Survey, Vietnamese
Supplemental Questions
Link to RTI
Fazzi and Patient Satisfaction
Fazzi’s National Patient Satisfaction service is one of home care’s oldest, largest, and most respected patient satisfaction benchmarking systems in the country. Fazzi specializes in home care and hospice services and is the only national benchmarking service that incorporates findings from its research and consulting divisions in helping to guide agencies in best practice strategies for improving patient satisfaction. Because our goal is not just reporting but improvement, we include best practice training webinars, industry updates, and technical support as part of our standard patient satisfaction benchmark service.
Click here to see winners of the Best Practice Achievement Award of Distinction.
Interactive Web Reporting
Web reporting can be accessed by the Subscriber Login link at fazzi.com. All reports are offered on-demand.
Exceptional Ease of Use
Clear, uncluttered reports tell you at a glance where you stand, using intuitive graphics to convey statistical analyses in a way the communicates to any audience. Even the most demanding quality improvement professionals will find the in-depth analysis they need to design quality improvement initiatives.
Home Care Software Partners
For more information on our partners, click here. Contact Laurie Gloster to ask about our complete list of partners.
How We Can Help
Our goal is to help you improve. We monitor your results. We provide best practice trainings, technical support, consultation, and insider reports to help you improve, and there is no additional cost for these services. Email Gina at gmazza@fazzi.com for more details.