Webinar Frequently Asked Questions (FAQs)

Webinar Training Frequently Asked Questions

• How do I join a Webinar?
• How many people can view the webinar?
• What are the system requirements for a webinar?
• What happens if I lose the link/handouts to the webinar?
• Do I have to log into the webinar, or can I dial in only?
• When will I receive the handouts?
• What happens once I am logged into the webinar?
• What is the control panel and how do I use it?
• How do I hide the control panel?
• How to I show the video in full screen mode or window mode?
• How do I apply for CEUs?
• How long after the training has ended do I receive the recordings?
• When I play my On Demand! video CD, I can hear the sound but can’t see the video. How do I get the video to play?
• What do I do if I can’t get my video download of the training to play?
• How do I download the training and handouts once I’ve received the video download recording?