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2008 Keynote Presentations and Workshops

Timely, Dynamic, High Demand Presentations... With Critical Insights

The keynote presentations below are on issues of critical interest to home care leaders. Each presentation has been extensively researched. Each includes insights from Fazzi Associates' national studies, from our national consulting work and from our various national benchmark services. And each is presented in a dynamic and fun manner by a nationally recognized home care leader.

Stand-Alone Workshops can be combined with Keynote Presentations for Special Savings

The Home Care Technology and Telehealth National Report:
Results, Insights and Recommendations from the Philips National Study on the Present and Future Use of Technology and Telehealth in Home Care

Format: Keynote Presentation

It was the largest study in the history of home care. It involved in-depth interviews with nearly one thousand home care leaders. It addressed present home care technology and telehealth realities and experience…and documented the future strategies and trends that agencies are now moving towards. More than a presentation on technology and telehealth; the Philips presentation focuses on the future of home care and on strategies now being implemented by leading agencies throughout the country. Special Note: The presentation will include a comparison of your state's findings to national findings and special comparisons of strategies used based on size of agency and by rural versus urban.

Beyond CMS’s New Regulations:
Best Practice Strategies for Succeeding in the New Regulatory Environment

Format: Keynote Presentation

What matters is not that CMS has made changes; what matters is what to do about those changes. Learn first hand what the changes mean to agencies. Why some agencies see this as an incredible opportunity. What best practice agencies immediately did in response to these changes! And what you can do now that will enable you to excel under the new regulations.

The Five Pillars of Exceptional Agencies
Format: Keynote Presentation

This high level senior management presentation presents a strong and compelling overview of the five key operational components agency leaders must control and why controlling these components is critical to the future of every agency in the country. Includes benchmarks of agencies that have proven to be most successful at controlling these components and a systemic overview of the best practice strategies for implementing improvement efforts. More importantly, this dynamic presentation includes a six pillar, a pillar that national and international studies have shown to be the one fact that separates organizations that excel from their competitors.

The Incredible Future of Community Based Health Care
Format: Keynote Presentation

There are eight trends and forces that will shape the future of home care. They are growing. They are inevitable. And they have incredible implications – both positive and negative – to the future of home care. The session is dynamic, fun and eye-opening. It gives those in attendance a sense of excitement about the future of home care and about new business

Referrals, Referrals, Referrals:
New Trends and New Options for Increasing Home Care Referrals
Format: Workshop

This innovative presentation includes insights gained from surveys of thousands of referral sources, physicians, discharge planners,and more throughout the country. The Referrals, Referrals, Referrals Presentation includes a broad range of new ideas and new insights gained from reviews of successful strategies being used by agencies throughout the country.

Whatever It Takes:
The Total Customer Service Program

Format: Workshop

More and more agencies are recognizing that the best way to differentiate themselves from competitors is through exceptional customer service. Learn how a "real" customer service program can increase patient satisfaction and loyalty, generate more referrals and new sources of referrals and directly impact your ability to increase staff satisfaction, morale and retention. Get clear insights and proven strategies for developing a Total Customer Service Program. This is a home care and hospice specific program.

The Productivity Institute:
A How to Do It Program

Format: Workshop

Since PPS has come on the scene, clinical productivity has gone through a number of significant transformations. Learn how leading agencies now measure productivity, what can be done to increase productivity while ensuring quality and the five strategies for increasing productivity in the PPS environment. The Productivity Institute also includes a thorough overview of the new Outcome Management System, the newest approach to managing clinical as well as administrative staff in the home care environment.

Where Are the Staff????
A Workshop with Answers to Your Staffing Crisis

Format: Workshop

In most states, the staffing crisis is real…very real. Agencies are struggling to recruit, motivate and keep good staff. While some agencies are having problems, others are not. Learn what the most successful agencies are doing to avoid a staffing crisis and what agencies can do to ensure that they always have high quality staff. Learn specific strategies for your rehab staff and for nurses. Learn best practice insights from surveys of thousands of home care employees.

The Quality Institute:
How to Monitor, Target and Improve Quality
Format: Workshop

This is a solid, evidence presentation on how you can monitor and improve your agency’s quality and Home Health Compare scores. It comes from insights from hundreds of quality improvement engagements, from over 5,000 patient audits and from feedback from nearly one million patients. Expect concrete recommendations and best practice strategies now used by some of the countries highest quality agencies.


For current presentations and trainings, please visit our Events page.

To request more information, please email info@fazzi.com.