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Fazzi Associates

Operational, Quality & Financial Best Pactice

Best Practice Improvement Study

Patient Satisfaction

Staff Satisfaction

Referral Source Satisfaction

Staff Satisfaction Surveys

Staffing has been rated the number one problem for hospital, home care and long term care administrators. Reports have indicated that there is a staffing shortage and it is going to get worse. Fazzi Associates’ Staff Satisfaction Survey can help you to reduce your risk in this critical issue. Our survey will tell you how your staff really feels. What they really like. And what they say will increase staff satisfaction, morale and retention. Fazzi Associates provides you with a concise report of the findings. This report will provide indicators of staff satisfaction for the entire agency as well as findings by different segments of staff, such as patient care staff, administrative staff, and supervisory/management staff. The report also includes comprehensive recommendations for improving retention.

For more information on Staff Satisfaction Surveys email: efreitag@fazzi.com.

 

The TOTAL Customer Service Program gives you the tools to measure what all three of your customer groups really think... and the support to develop internal strategies, programs, processes, and an organizational culture where all staff are clear and committed to exceptional customer service.

Surveys... When You Need Answers

Fazzi Associates has been conducting surveys for over twenty-five years.

Surveys designed for specific clients; health care, foundations, human service organizations and others.

Surveys with standard questions for benchmarking.

Surveys designed with client specific questions.

All Fazzi Associates surveys and focus groups provide findings AND specific recommendations for the client system.