2008 Keynote
Presentations and Workshops
Timely,
Dynamic, High Demand Presentations... With Critical Insights
The keynote presentations below are on issues of
critical interest to home care leaders. Each presentation
has been extensively researched. Each includes insights
from Fazzi Associates' national studies, from our
national consulting work and from our various national
benchmark services. And each is presented in a dynamic
and fun manner by a nationally recognized home care
leader.
Stand-Alone Workshops can
be combined with Keynote Presentations for Special
Savings

The Home Care Technology
and Telehealth National Report:
Results, Insights and Recommendations
from the Philips National Study on the Present and
Future Use of Technology and Telehealth in Home Care
Format: Keynote Presentation
It was the largest study in the history of home care.
It involved in-depth interviews with nearly one thousand
home care leaders. It addressed present home care
technology and telehealth realities and experience…and
documented the future strategies and trends that agencies
are now moving towards. More than a presentation on
technology and telehealth; the Philips presentation
focuses on the future of home care and on strategies
now being implemented by leading agencies throughout
the country. Special Note: The presentation will include
a comparison of your state's findings to national
findings and special comparisons of strategies used
based on size of agency and by rural versus urban.

Beyond CMS’s
New Regulations:
Best Practice Strategies for
Succeeding in the New Regulatory Environment
Format: Keynote Presentation
What matters is not that CMS has made changes; what
matters is what to do about those changes. Learn first
hand what the changes mean to agencies. Why some agencies
see this as an incredible opportunity. What best practice
agencies immediately did in response to these changes!
And what you can do now that will enable you to excel
under the new regulations.

The Five Pillars of
Exceptional Agencies
Format: Keynote Presentation
This high level senior management presentation presents
a strong and compelling overview of the five key operational
components agency leaders must control and why controlling
these components is critical to the future of every
agency in the country. Includes benchmarks of agencies
that have proven to be most successful at controlling
these components and a systemic overview of the best
practice strategies for implementing improvement efforts.
More importantly, this dynamic presentation includes
a six pillar, a pillar that national and international
studies have shown to be the one fact that separates
organizations that excel from their competitors.

The Incredible Future
of Community Based Health Care
Format: Keynote Presentation
There are eight trends and forces that will shape
the future of home care. They are growing. They are
inevitable. And they have incredible implications
– both positive and negative – to the
future of home care. The session is dynamic, fun and
eye-opening. It gives those in attendance a sense
of excitement about the future of home care and about
new business

Referrals, Referrals,
Referrals:
New
Trends and New Options for Increasing Home Care Referrals
Format: Workshop
This innovative presentation includes insights gained
from surveys of thousands of referral sources, physicians,
discharge planners,and more throughout the country.
The Referrals, Referrals, Referrals Presentation includes
a broad range of new ideas and new insights gained
from reviews of successful strategies being used by
agencies throughout the country.

Whatever It Takes:
The Total Customer Service Program
Format: Workshop
More and more agencies are recognizing that the best
way to differentiate themselves from competitors is
through exceptional customer service. Learn how a
"real" customer service program can increase
patient satisfaction and loyalty, generate more referrals
and new sources of referrals and directly impact your
ability to increase staff satisfaction, morale and
retention. Get clear insights and proven strategies
for developing a Total Customer Service Program. This
is a home care and hospice specific program.

The Productivity Institute:
A How to Do It Program
Format: Workshop
Since PPS has come on the scene, clinical productivity
has gone through a number of significant transformations.
Learn how leading agencies now measure productivity,
what can be done to increase productivity while ensuring
quality and the five strategies for increasing productivity
in the PPS environment. The Productivity Institute
also includes a thorough overview of the new Outcome
Management System, the newest approach to managing
clinical as well as administrative staff in the home
care environment.

Where Are the Staff????
A Workshop with Answers to Your Staffing Crisis
Format: Workshop
In most states, the staffing crisis is real…very
real. Agencies are struggling to recruit, motivate
and keep good staff. While some agencies are having
problems, others are not. Learn what the most successful
agencies are doing to avoid a staffing crisis and
what agencies can do to ensure that they always have
high quality staff. Learn specific strategies for
your rehab staff and for nurses. Learn best practice
insights from surveys of thousands of home care employees.

The Quality Institute:
How to Monitor, Target and Improve Quality
Format: Workshop
This is a solid, evidence presentation on how you
can monitor and improve your agency’s quality
and Home Health Compare scores. It comes from insights
from hundreds of quality improvement engagements,
from over 5,000 patient audits and from feedback from
nearly one million patients. Expect concrete recommendations
and best practice strategies now used by some of the
countries highest quality agencies.
For current presentations and trainings, please
visit our Events
page.
To request more information, please email info@fazzi.com.
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