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Fazzi Associates

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Operational, Quality & Financial Best Practice

Best Practice Improvement Study

Patient Satisfaction

Staff Satisfaction

Referral Source Satisfaction

 

 

If you missed our Home Health Care CAHPS® webinar session on September 3, 2009, click here. This webinar explains what the CAHPS® program means to your agency, what its present status is, and our recommendations for your strategic plan.

Fazzi and special guest Mary St. Pierre provided the latest information on the Home Health CAHPS® survey during a national, free webinar in May 2009. To access a recording of this program click here.

Five Good Reasons Why CMS's New CAHPS® Patient Satisfaction Survey is Good for Agencies and Good for Patients
Read the article from CARING Magazine April 2009

 

 

Patient Satisfaction Award of Distinction

The Patient Satisfaction Award of Distinction is presented annually to home health organizations subscribed to Fazzi's Patient Satisfaction Service that have demonstrated superior performance in overall patient satisfaction results. These national best practice agencies are proven leaders and have placed in the top 25% of Fazzi's patient satisfaction national database based on a comparative analysis of overall satisfaction.

We are incredibly proud of these agencies'significant accomplishments and pleased to be their partner in one of the most important quality initiatives — patient satisfaction. Many of the national best practice agencies are listed below.


Top Honors for Fazzi's Best Practice Agencies

Acton Public Health Nursing Service

All Care VNA of Greater Lynn

At-Home Healthcare

Berkshire Visiting Nurse Association

Bethel Visiting Nurse Association

CGH Home Nursing

Chapel Home Health

Chicopee Visiting Nurse Association

Community Nurse & Hospice Care, Inc.

Community VNA

FirstHealth Home Care - Taylortown

FirstHealth Home Care - Richmond

Greater Bristol Visiting Nurse Association

Natick VNA

New Milford VNA

Parmenter Health Services, Inc.

Rochester District VNA

Salisbury Visiting Nurse Association

Shawnee Mission Home Health Care

SMMC Visiting Nurses

Twin Tier Home Health

Visiting Nurse Association & Hospice of Northern Berkshire

Visiting Nurse Association of Cape Cod

Visiting Nurse Services of Newport & Bristol Counties

VNA & Hospice of Greater Milford

VNA Community Healthcare, Inc.

VNA East

VNA Health at Home, Inc.

VNA Nazareth Home Care

VNA of Rhode Island

VNA of Southeastern Connecticut

VNA of Southern Worcester County, Inc.

Walpole Area Visiting Nurse Association